Direct Repair Facility-a repair facility that has
contracted with an insurance company for referral work. Most DRPs are
reputable collision repair services-but the insurance company is their
customer, NOT you. Make sure you are the customer that the collision
repair facility has to satisfy.
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Insured
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A person/party determined to be at fault.
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Property Damage
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Damage to a vehicle, buildings, landscaping or
other property. Property damage claims can be resolved independently of
personal injury claims.
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Personal Injury
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Any injury to any passenger(s), pedestrians, or
others. Personal injury claims can be initiated up to three years after an
accident.
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